Shipping policy

Thank you for shopping with SENOZ.

We work with trusted fulfillment partners to deliver quality products directly to our customers.

Orders are typically processed within 2–3 business days after payment is confirmed.

Estimated delivery time is 7–15 business days, depending on your location.

Delivery times may vary due to holidays, customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Free standard shipping is currently available on orders shipped to our supported destinations.

Shipping availability and delivery times may vary by destination.

Once your order has shipped, you will receive a confirmation email containing your tracking information.

You can also track your order through our Track Your Order page.

Customers are responsible for providing a complete and accurate shipping address.

If an order is shipped to an incorrect address provided by the customer, SENOZ may not be able to issue a refund once the order has been dispatched.

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur.

If your order has not arrived after the estimated delivery period, please contact us and we'll be happy to assist.

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